Why Choose Platinum Air Care?
Platinum Air Care was established in 1999 gaining over 20 years of air purifier filtration experience with over 30,000 customers across Southwestern Ontario alone. Platinum Air Care provides sales and service for your air purifiers, HVAC, water heater, and water filtration needs as well as other related services. Located in London Ontario, Platinum Air Care continues to expand its reach all while putting our customer’s satisfaction first and has proudly maintained a consistent A+ BBB (Better Business Bureau) rating.
Air Purification First
Our goal is to provide our customers with the most effective and best solutions for their air purification needs. We want to be your air purification company of choice. Ranging from residential to commercial clients, Platinum Air Care has been a leader in introducing revolutionizing products to the Canadian market which would later follow trends with other air purifier and HVAC companies.
These products and services include medical-grade air purification systems, water filtration systems, and competitive financing with included extended warranties that match or rival renting pricing~ all while encouraging ownership of their products. Platinum Air Care has been committed to pushing the boundaries in this competitive market with quality and serves our customers in the best down-to-earth way possible.
So when it comes to your home or business, we don’t consider ourselves like the traditional companies out there; Platinum Air Care is an indoor air quality specialist - because home and business comfort are more than just heating, cooling and ventilation.
The Products We Choose
Platinum Air Care continually looks to improve what we can offer our customers on a price-to-performance basis. We offer products that offer better-than-average warranty coverage and most of our products and supply are made in North America.
When it comes to our air purification products, our exclusive air purifiers are designed with quality and performance first. We don’t compromise when it comes to the best options when it comes to purifying the air we breathe.
Platinum Choice & Platinum Guarantee
Platinum Choice Products is a badge created by Platinum Air Care used on select products that we have thoroughly tested and trust.
We use the Platinum Guarantee* statement as a means of ensuring we stand by our products. If the product with Platinum Guarantee has any time of issue we simply fix or replace the entire product at no charge at all to the customer (including installation).
*Some details apply, for specific details on the Platinum Guarantee consult product’s brochure or contact us directly.
Customer First Mentality
Our down-to-earth focus means we treat our customers with the respect and friendliness that they deserve. It’s our goal that you have a pleasing experience from the moment you book an appointment on the phone to when our technicians have finished the job and left your home or workplace.
Calling our office (either locally or toll-free) means you speak to a representative right away. We found that our customers appreciate not having to listen to an automated speaker and press multiple buttons just to wait 10 minutes to speak to someone. In all aspects of Platinum Air Care, we aim to improve customer experience and appreciate any feedback given by our customers.
Safety Protocols, Licenses & COVID-19
Our technicians are fully licensed depending on the job selected. When it comes to a contractor trade you won’t have to worry about the safety of your product when it’s installed by professionals.
COVID-19 is still very much a threat we take seriously at Platinum Air Care. As of July 2021, over 90% of our staff is fully vaccinated and regardless of vaccination we still follow safety protocols that have been in place since March 2020. These COVID-19 protocols include single-use face masks and gloves, disinfection of all tools before and after a job, social distancing when able, and more.
When our technicians service your home or business they are fully vaccinated and:
Wear a face mask in your home
Thoroughly disinfecting surfaces they touch
Are symptom free, and have regular temperature checks
Why Choose Platinum Air Care?
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Quality
We only provide high quality products and services.
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Trusted Since 1999
We proudly continue to grow and service our customers for over 20 years.
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Guaranteed Satisfaction
All products and services we offer are backed by our personal guarantee, leaving you worry free.
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Insurance
Our technicians are fully insured and equipped to provide you with excellent service.
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Affordable Financing
We have options for any budget to benefit from our products and services.
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No Hidden Fees
You won’t find any unexpected surprises with us.
We Offer Air Purification Solutions Across North America
We’re known locally in the province of Ontario, Canada for our amazing air purifier products, but we also regularly deliver our products across North America. You can expect an amazing portable air purifier delivered to your door with instructions and unlimited support on how to operate your product from day-1 to year-20.
Local Services for Air Filtration, Water Filtration & Duct Cleaning
Communities & Areas Areas We Serve:
As mentioned above, we can schedule service, and mail replacement filters or parts anywhere in North America, but when it comes to our full maintenance packages, water filtration installation, and duct cleaning services; our local team of licensed HVAC technicians are able to serve you in most places of Ontario; such as places like Sault Ste. Marie, Sudbury, Ottawa, Belleville, Oshawa, and all in-between.
Local HVAC Services for Heating, Cooling & Water Heaters
Our air quality technicians also are licensed gas fitters among other types of certifications. We are able to quickly provide you with HVAC sales and service in the local area of London Ontario. Platinum Air Care HVAC services are only available in the areas listed below (as well as all in-between) in order to maintain and serve our customer’s needs quickly and efficiently when they need it most.
Customer Return & Refund Policies
For return policies or refund policies, it may vary depending on the situation. Platinum Air Care provides 100% refunds on products that have not been installed or used within a given period of time. For HVAC-related returns or refunds please contact us directly.
Start your successful career with Platinum Air Care
Our company has been steadily growing since it started in 1999. Platinum Air Care is always looking for eager individuals looking to start their careers in a variety of positions such as the heating and air conditioner industry, HVAC duct cleaning technicians, home comfort specialists, or telephone and website operators.
If you are looking to apply, click here to see our available positions.
Platinum Air Care (FAQ) - Frequently Asked Questions
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Platinum Air Care was established in 1999.
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We have one location located at 410 Third Street, London Ontario, Canada.
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Platinum Air Care employs multiple licensed technicians and does not pass work to subcontractors unless specifically required, which is an extremely rare occurrence.
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Platinum Air Care is not owned by another company and is completely independent.
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Platinum Air Care is NOT affiliated with other companies or individuals. If you have been led to believe another company or individual is doing work on behalf of Platinum Air Care please call us directly at (519) 686-3595.
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Yes, since 1999 we have served both residential and commercial customers alike. We offer both portable HEPA air purifiers and duct-mounted air purifier options for commercial applications.
Have any other questions? Give us a call!
Local: (519) 686-3595 or Toll Free: 1 (877) 339-4701
