Water Heater Repair - We Service All Models
Call (519) 686-3595
Our heating and cooling technicians will get your water heater in working order.
Platinum Air Care Water Heater Services Come In Two Categories:
Immediate Water Heater Repair
Water Heater Tune-up & Preventative Maintenance Plans
Regardless of choice, you will receive:
Quality service from an experienced and licensed technician
Up-front pricing
Full HVAC system check (including air conditioner, furnace, water heater, ventilation system, and more)
Guaranteed work & labor coverage (90-day labor and 1-year parts)
Hot Water Heaters Are A Necessity
Every home in Canada has a water heater. Water heaters are often overlooked in homes, even though they are an essential part of the home. It is considered one of the most important appliances in our homes and provides hot water for laundry, dishes, showers, and other essential uses. Our water heaters are not a luxury, but a necessity, if it breaks down it means trouble.
A properly functioning water heater can last a long time if you take time to maintain it on a regular basis. However, a neglected water heater can build sediment at the bottom of the tank, run inefficiently, may end up costing you more money in utility bills, and cause you frustration when the hot water supply stops working.
Water Heater Repair Pros
If you need help with your water heater, you can call us and our qualified HVAC technicians to come out and diagnose the problem. If it is a minor issue, they will be able to fix it quickly. However, if it is a more serious issue, the repair may not be worth it and it could be recommended that you replace your entire unit with a newer and energy-efficient model.
The average lifespan of a water heater is 8-12 years depending on the quality and type of materials used in manufacturing it. However, if you do not maintain and repair them periodically, then they may last just 2-5 years. That would be a huge loss for you. From electric water heaters, gas water heaters, tankless water heaters, and more, our repair services will make sure your water heater is working the way it should.
The water heater repair services by Platinum Air Care’s HVAC technicians can keep your water heater running efficiently for years without needing to do more than tune-up every few years. It also prevents potential repairs by taking care of small issues such as anode rod replacement before they become bigger ones.
Troubleshooting Tips
Every appliance can have a hiccup, and that doesn’t mean a serious repair is needed. Knowing some basic tips to fix some of the most common problems is essential for any homeowner. One of the most common problems is the water temperature is not as hot as it is supposed to be.
If there is no hot water
Make sure the circuit breaker that supplies power to the water heater is on. Access the panel, and if it is on, try turning it off and on again.
Water is not hot enough
Make sure the thermostat setting on the water heater is correct. If it is, try raising the temperature slightly.
Water is too hot
This could also be a thermostat setting issue, make sure the setting is correct, or lower it slightly.
You Most Likely Need A Service Call If:
The water heater is leaking
The water heater has the potential to leak from many places. Check the drain valve, and if it is the source of the leak, try tightening it.
If the water heater is leaking from the bottom or from the top, or perhaps the drain valve has corroded and even though it is tightened, it still leaks, a professional diagnosis would be recommended.
The water heater is making strange noises
This could be due to sediment build-up inside the water heater tank. It is also possible that is leak-related, or coming from the pressure relief valve or water pipes.
The water is discolored, rusty, or dirty
Dirty water is usually a sign of water tank corrosion from the inner tank. It can be related to the anode rod or major sediment build-up.
The water has recently started to smell bad
If you notice an odd smell from the hot water it could be from bacteria build-up in the water heater. An anode rod replacement is most likely necessary, and if this is an ongoing problem you may need a stronger-than-average anode rod.
Bacteria growth can happen when your water heater’s temperature is below 120° degrees Fahrenheit, or 49° degrees Celsius. The average setting for most homeowners is 140° degrees Fahrenheit, or 60° degrees Celsius.
Temporary solutions include flushing the water tank (drain the tank completely) and increasing the water heater temperature to the max for a few hours to kill off remaining bacteria.
Of course, there are many other reasons a water heater could be acting up, so give us a call or email with your water heater questions and we are ready to help!
Maintenance & Protection Plans
Many people are not aware of the importance of water heater maintenance. A good water heater service can help extend the life of your water heater and save you money on energy costs over time. A routine tune-up from a professional HVAC technician ensures that your water heater is running at peak performance and avoids costly repairs in the future.
Maintenance is necessary
Service maintenance is important for your water heater to work efficiently without any possible breakdowns during its lifespan. And when it comes to instant tankless water heaters, most people don’t know that it is important to have them regularly flushed and cleaned. For example, we regularly maintain, flush, and clean Navien tankless water heaters to ensure the Navien tankless water heater is working just like when it was brand new.
When you purchase your water heater with Platinum Air Care, we include a maintenance plan on select products to ensure your water heater will last its lifespan, and work properly as it should.
If you have just purchased your home, however, you can consider adding a maintenance and protection plan to your water heater to give it the care it needs. When you include water heater maintenance with the rest of your HVAC system you are being proactive to fix problems before they become expensive to repair.
We Service All Brands Including:
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Luxaire®
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Goodman®
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American Standard®
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York®
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Keeprite®
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Ameristar®
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Rheem®
HVAC Tips & Information:
